Texting of Notices

Shoutbomb Text Message Alerts for Plainfield Library Cardholders

With the Library's new Shoutbomb text messaging service, you can use your mobile phone to …

• Receive text notices about: holds that are available, items that are due soon, overdues and fines.
• Send a text to renew a item. (Renewable items only.)
• Send an ISBN to check whether a book is in the library.

The Library does not charge a fee for this service, but your mobile plan's regular text-messaging rates apply.

What You Need

• A mobile phone and wireless service that can send text messages to an email address.
• The barcode number from your Plainfield Library card and the PIN for your library account.

Signing Up

To get started, text the message:

SIGNUP+############## TO: plainfield@shoutbomb.com

<the + is important, there are NO spaces btw>

(Substitute a barcode for #.) Then reply to the messages from Shoutbomb, asking for your PIN. Once your Shoutbomb registration has been completed, you will automatically get text notices about holds to pick up, items that are due soon, overdue items and fees. A text will be sent only when activity on your account triggers a message.

Basic Keyword Commands

You can text these commands to plainfield@shoutbomb.com; follow any instructions that are texted back to you:

QUIT+##############
The + is important, there are NO spaces btw.
(Substitute a barcode for #.) Stop all notices.

ADDCARD+##############
The + is important, there are NO spaces btw.
(Substitute a barcode for #.) Register an additional Plainfield Library card for text messages on your phone.

DROPCARD
Cancel text notices for a card added with ADDCARD.

IOWEU
request the current fees linked to accounts

ZIP ##### <there is a space btw>
(Substitute your 5-digit zip code for #####.) Add your zipcode to match your phone with your home library. Required for ISBN searching.

ISBN ########## <there is a space btw>

(Substitute a book's ISBN for ##########.) Check whether a book is available at your local and nearby libraries.

SWITCHPHONE+##############
The + is important, there are NO spaces btw.
(Substitute a barcode for #.) To update your phone number or carrier

HELP
Get information about all Shoutbomb commands.

RESEND
Get the last message from Shoutbomb again.

Replying to Notices

Your account notices will prompt you to respond with optional commands, including:

HL
Get a list of holds that are ready for pickup. (Holds notice.)

RL
Get a list of items you can renew. (Courtesy notice.)

RA
Renew all eligible items. (Courtesy notice.)

OL
Get a list of overdue items. (Overdue notice.)

Message Settings

To view and change your Shoutbomb message settings, text these commands:

NOTICES
See your current on/off status for each type of notice. Do this first!

HOLDS
Toggles your holds notices off/on.

RENEW
Toggles your courtesy notices (about items that are due soon) off/on.

OVERDUE
Toggles your overdue notices off/on.

FEES
Toggles your notices about fines and fees off/on.

Texting to an Email Address

Nearly every text-capable phone has the ability to send messages to an email address. Here's how to sign up with your device …

Most Phone Types:

1. Go to Messaging and create a new Text Message.
2. Open up the Send To box to designate the recipient.
3. Some phones have a separate field for Email and Phone Number. If this is the case, enter plainfield@shoutbomb.com in the Email field.
4. If not, look for a box that says 123 on the menu screen. (This means that you're entering a number to designate who you're texting.) Press the relevant button (typically the Shift key or one of the Option buttons) to switch this to ABC.
5. Enter plainfield@shoutbomb.com as the designated address. Send the message SIGNUP+yourbarcode to this location. The "+"� is important, and there are no spaces btw.
6. Add this contact info to your Address Book.

BlackBerry:

1. Click on Messages.
2. Press the BlackBerry button and select Compose SMS Text.
3. Select [Use Once]. When it asks "Which Type of Address?"� choose Email.
4. Enter plainfield@shoutbomb.com as the email address. Send the message SIGNUP+yourbarcode. The "+"� is important, and there are no spaces btw.
5. Add plainfield@shoutbomb.com to your Address Book.

Android / Apple Phones:

1. Open up Messaging and select Compose New Message.
2. Set plainfield@shoutbomb.com as the recipient.
3. Set SIGNUP+yourbarcode as the message text. The "+"� is important, and there are no spaces btw.
4. Save plainfield@shoutbomb.com as a contact.

©2009 Plainfield Public Library

15025 S. Illinois St. Plainfield, IL 60544 • P: 815-436-6639 • F: 815-439-2878

 

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